PRIVACY POLICIES

Web Site Privacy Policy

Your privacy is important to us. We maintain high standards for the protection of your privacy on our web sites. Here is what you can expect when you visit www.AhlanCare.com :

•  We will not share, sell, or rent any personally identifiable information you provide without your prior consent.

•  We will not send you any unsolicited e-mail ("spam").

•  No personally identifiable information collected at this site will ever be used to affect your health coverage by AhlanCare or premiums paid to AhlanCare.

The Information We Collect
A file stored in your computer's browser, called a "cookie," allows our web server to read your customized preferences. When you visit our site, we may place a cookie on your computer that will allow us to enhance your experience at AhlanCare.com, and to make improvements to our site. Our cookies will never be used to track your activity on any third party web sites that you link to from Ahlan Care.com or to send "spam." The cookie does not provide us with any personally identifiable information about you, and is deleted when your Internet session is terminated.

Use of the Information this Site Gathers and Tracks
We will not use any personally identifiable information you give us except to provide the product, service or information that you request or for which you register. We will not sell, rent, license, or otherwise share your personally identifiable information, including your e-mail address, with third parties unless you specifically consent to let us do so. We may use the non-personally identifiable information we gather in aggregate form to improve our site, and we may share that information with our affiliated companies or our health and wellness sponsors. Personal information you voluntarily provide and the non-personally identifiable information we collect in aggregate form will not affect your insurance coverage, eligibility, premiums or claims payment.


Sites To Which We Link
If you choose to use any of the links we provide to other organizations' sites you will be leaving our web site and going to a new one. Protection of privacy at those other sites is governed by the privacy policy at that site.

Changes to This Policy
Any changes to this policy will be posted on www.AhlanCare.com . You may wish to review this policy from time to time in order to review any such changes.

Data Security Policy

We take great care to ensure your health information is kept private. Access to information is controlled through secure access codes, personal ID's, and passwords. Each person controls their password, and the account cannot be accessed without that password. The software is carefully designed with a sophisticated security system. And, the site is a registered site through "Verisign", the standard in securing information on the internet. Log on to http://www.verisign.com/ to learn more about VeriSign security.

Security and Confidentiality – We are committed to protecting the confidentiality of your medical information. We limit our employees' access and ability to enter or view information based upon their role in your care. Firewalls, passwords, encryption, and audit trails are further used to safeguard your information.
AhlanCare shall identify the records released and note the time and date of access each time a patient /member / provider/staff accesses www.ahlancare.com .

We have taken steps to make all information received from our online visitors as secure as possible against unauthorized access and use.

For other than general information viewing, the site must be accessed with a Secure Sockets Layer (SSL) compatible browser or terminal (Netscape or Internet Explorer versions 3.0 or greater). Our SSL web server uses authentication and offers the highest level of encryption technology commercially available (128-bit RC4).

You can tell when you are secure by looking at the location (URL) field. If the URL begins with https:// (instead of http://), the document comes from a secure server. This means your data cannot be read or deciphered by unauthorized individuals. You can tell whether you are truly connected to www.ahlancare.com by viewing the digital certificate. This certificate verifies the connection between the www.ahlancare.com's server's public key and the server's identification.

User names and passwords provide two layers of authentication and are stored in an encrypted database that is isolated from the Internet. As a www.AhlanCare.com user, your role in maintaining the security of your medical information is: 1) Changing your password on a regular basis, and 2) Keeping your login ID and password confidential.